Dear Customers,

Following up from our previous announcement, we want to explain step-by-step the procedure to restore one of your backups from your control panel.

For quick access to the backup functionality, we have added a shortcut icon to the home page of the Control Panel:

You can restore a backup from several places in your Control Panel. In the Hosted Domains section, you will find the backup option in the Actions column, as shown below:

Alternatively, you can right-click a folder/file and select Restore from the drop-down menu:

In the File Manager, you can also restore a backup by right-clicking the desired folder/file:

Alternatively, you can click on the Restore button in the Actions toolbar above the table:

Whichever option you choose, you will see a popup window prompting you to select which date and hour you want to restore a backup from:

When restoring a backup, you will be asked whether you want us to keep a copy of the original folder/file. The newly restored folder/file will take the original folder/file name, while the latter will be labelled as [archive] and will include the date and time of the executed backup:

Here is how to access all the available backups associated with your account:

To access the whole backup archive of your hosting account, click on the folder icon that is located right next to the home icon above the File Manager table:

In there, click on the Backup folder that is at the top of the list:

You will be taken to the email and website file backups associated with your account:

There you will see a list of all the backups of your content arranged by date and time:

To restore a backup from here, simply select a file/folder and download it to your computer:

That’s it in a nutshell. You will now have full control over your content in critical moments and will be able to restore it with a click from within the Control Panel instead of waiting for our administrators to respond.

Kind Regards,
Web Hosting team