'Online Presence Solutions' guarantees 99.9% network uptime and server stability. This, however, does not refer to problems stemming from:
'Online Presence Solutions' guarantees 24/7 support available 365 days per year for all the pre-installed software on your dedicated server. Support is available via our online Contact Us form, via our phone lines and live chat, email and the Dedicated Plan Manager integrated ticketing system. Each ticket is replied to within no more than 60 minutes after it has been opened.