An Acceptable Use Policy (AUP) is a set of rules and conditions systematized by a network, system or a website owner that define and restrict the ways in which the network, system or website may be utilized.
The AUP of 'Online Presence Solutions' is aimed at explicitly outlining the purposes for which customers CANNOT use our Dedicated hosting services and position data on our network servers.
This Acceptable Use Policy (AUP) is accepted as part of the Dedicated Terms of Service each customer agrees to abide by when signing up for a Dedicated server account with our hosting services. Any violation of these AUP terms will be considered as violation of our Dedicated Terms of Service.
We, 'Online Presence Solutions', shall be the final part to determine whether an act constitutes a violation of this AUP and misuse of our services. We reserve our right to respond accordingly and/or immediately terminate the provision of the services, shall we become aware, and/or have sufficient evidence, of any prohibited conduct outlined in this AUP, or any other action threatening the secure environment of our Dedicated hosting customers and/or network of servers. We shall be the sole arbiter in determining the sufficiency of the present evidences.
In order to protect our company’s reputation and responsibilities, and guarantee robust and reliable Dedicated hosting services to all our customers, as well as the privacy and security of all our individual users, we – 'Online Presence Solutions' - hereby state the following AUP conditions to come into force for each user signing up for a Semi-Dedicated server account with our hosting services:
The Customer shall not post, transmit, re-transmit or store material on or through any of the Services or Products which, in the sole judgment of the Company:
Each Customer must take a reasonable care of keeping each server or network device attached to the Company's infrastructure up-to-date and patched with the latest security updates. Failure to protect a server may result in a security compromise by outside sources.
The Company is not responsible for Customer server level security unless a security administration package, a firewall security administration package or a fully managed operating system package is contracted for and maintained.
A compromised server creating network interference will result in immediate Customer notification and will be disconnected from the network immediately so as to not directly affect other Customers. No service credits will be issued for outages resulting from disconnection due directly to breached server security.
The Customer is solely responsible for any breaches of security affecting servers under Customer control, including repairing the system, terminating the account(s) of the abusive user(s), and reporting occurrence of the issue to This email address is being protected from spambots. You need JavaScript enabled to view it.
Any Dedicated server customer in violation of our system or network security is subject to criminal and civil liability, as well as immediate account termination.
Examples include, but are not limited to the following:
1. SPAMMING IS PROHIBITED. Users MAY NOT utilize our Dedicated server hosting services to transmit, distribute or deliver any unsolicited bulk or commercial messages over the Internet (an action known as "spam" or "spamming").
Spamming is a violation of ethic norms and will be interpreted as an infringement. 'Online Presence Solutions' will not tolerate the sending of unsolicited bulk or commercial messages through our Dedicated server hosting services, as well as through another service that is mentioning, in some way, our customer’s domain name or implies the utilization of our network or our e-mail services for sending the unsolicited bulk or messages.
2. SPAMVERTISING IS PROHIBITED. ‘Spamvertizing’ refers to the practice of sending unsolicited spam messages for the purpose of advertising a particular website.
If such e-mails are relayed through 3rd party (e-mail spoofing) and/or are promoting a domain hosted on our servers, this will lead to immediate account suspension unless an evidence of legitimacy for non-involvement of the domain owner in the particular illegal action is provided.
We, at our sole discretion, shall determine whether any of the messages you are sending is spam or spamvertizing.
For your information, spamming generally includes, but is not limited to the following:
The Company administers an Internet network on which multiple Customer servers reside. Customers shall NOT use IP addresses that were not assigned to them by the NOC staff or network administrators. Any server utilizing IP addresses outside of the assigned range will be suspended from network access until the IP addresses overlap can be corrected.
The Company does not allow IRC plug-ins, scripts, add-ons, clones or other software that has the intent or effect of disrupting or denying service to other users. Harassing, disrupting or denying service to other users is expressly prohibited, and may result in the immediate suspension or cancellation of Customer account(s).
If IRC servers attract DoS or DDoS attacks that disrupt or deny service to other Customers, the Company will null-route, ACL or otherwise suspend service to maintain quality of service for other Customers on our network.
The Company allows the limited use of stand-alone IRC 'bots'. The Company prohibits the use of 'botnets'. A Customer's IRC server may run a 'bot', but the Customer may not join a 'botnet'. The use of IRC BNC's or other proxy and re-direction software is expressly prohibited.
For the purposes of policy enforcement, any malicious activity observed to originate from a Customer's server may result in the immediate suspension of service to the offending Customer's server without prior notice. Frequently compromised servers may be reviewed for account termination on a case-by-case basis. The purpose of this case-by-case review is to deter AUP prohibited activity from occurring under the blanket excuse of a 'compromised server.'
Harassing, abusive and aggressive IRC activity is prohibited. This includes 'flooding' (rapid transmission of information with the intent to harass or deny service), 'hijacking' (taking improper or unauthorized control of В channel or server operator privileges), sending messages to users who do not want them, attempting to circumvent a channel or server ban, impersonating other IRC users and other abusive IRC behavior as determined by the Company.
The Company reserves the right to modify or amend the IRC policy at any time.
Content published or transmitted via 'Online Presence Solutions' Dedicated server hosting services includes website content, email content, forum/blog postings, chat content, and/or any other type of content hosted on our dedicated servers, published online or transmitted through our network’s services.
The user of our services is NOT permitted to post online content or have links to content that:
Copyrighted material must not be placed on customer's Dedicated server hosting accounts without the explicit permission of the copyright owner or a person explicitly authorized to give such permission by the copyright owner. Upon receipt of a claim for copyright infringement, or a notice of such violation, we will immediately run full investigation and, upon confirmation, will promptly remove the infringing material from the Services. Further procedures (in accordance with our stated below corrective measures) will be carried out if necessary. We will assume no liability to any Customer of the Dedicated server hosting services for the removal of any such material. Repeated violations of LiquidNet's Copyright Infringement Policy could result in permanent suspension of a customer's account.
We reserve our right to be the sole arbiter in determining the seriousness of each infringement of this AUP and to immediately take corrective actions.
We will disable the customer's Dedicated server hosting account if we deem necessary, at our sole discretion. Upon closing of the customer’s account we will send an e-mail notification to the customer, stating the reason for the termination and quoting our terms’ chapter that has been violated. The customer will be given an opportunity to respond and take measures to remedy the situation should he/she consider him/herself abused by a third party. Upon fulfilling of this obligation, we may re-activate the customer’s Semi-Dedicated account, if we find, at our own discretion, sufficient evidence pro customer’s side.
Closed Semi-Dedicated accounts due to repeated violations will not be re-activated.
If you need to report a violation of this AUP agreement or believe that you or your system has been subject to attack originating from our web hosting system, please contact us immediately. Our professional team will investigate the situation and provide you with professional assistance.
If you are using your dedicated server for reseller hosting purposes, you are responsible for the conduct of your Customers and by agreeing with this AUP, agree that your Customers will adhere to the AUP. Hosting resellers should make their prospective Customers aware of the AUP and the consequences for violation.
We reserve our right to change this AUP at any time, without prior notice. We encourage our Dedicated hosting users to periodically review this Acceptable Use Policy and our Dedicated Terms of Service.